Our story

Integrity, quality and care — since 1998.

For over two decades, Global Management Services has supported organizations of every size with HR management and development, clear boundaries and strict operational standards.

How we work

Integrity, quality and care — with clear boundaries.

Our approach is to serve our clients with integrity, quality and care. We maintain clear boundaries and adhere to strict operational guidelines.

Our methodology is to cater for all clients regardless of size and business segment. We provide competitive client service rates, the best employee compensation and benefits packages available in the Egyptian market, and cutting-edge learning and development programs.

Over 50 customers have been served in outsourcing, and as many again in learning and development — from multinationals and banks to universities and industrial groups.

Our methodology

Three connected layers of support.

The administrative side of HR and the human side of organizational development are connected. We help clients build the foundation, capability and depth they need.

01

Foundation — HR Administration

We take on the legal, financial and compliance weight of employment so you do not have to build that infrastructure yourself.

02

Capability — Learning & Development

We design blended learning tracks around your organization's needs, tailored from frontline staff to senior leadership.

03

Depth — Systemic & Executive Coaching

When training alone will not shift a repeating pattern, we work with the relationships, loyalties and dynamics underneath it.

The journey

More than 25 years in one market.

1998

GMS opens in Cairo

Global Management Services opens in Cairo as a simple partnership company founded by Abdel Hakim Shalash (financial), Essam Abdel Kerim (IT) and Bashar Alsafadi (HR).

1999

Omni Services

The sister company Omni Services is established, focusing on personal and organizational development.

2003

A new legal foundation

Essam passes away. GMS changes its legal entity to a limited liability company — the business has grown and needs a stronger foundation.

2005

Global Manpower Services

Global Manpower Services is founded as the group's recruitment company.

2016

Exponential growth

A period of exponential growth across outsourcing, development and consulting engagements.

2017

Three companies, one group

The three companies merge into a single organization.

2020

Resilience through COVID

Abdel Hakim passes away and Bashar becomes General Manager. GMS survives COVID with zero employee attrition and 100% client retention.

Our team

The people behind Global Management Services.

Leadership & Facilitation

Co-Founder & General Manager

Bashar Alsafadi

Bashar brings over 45 years of multidisciplinary experience in management, consulting, training and organizational development. Before co-founding GMS in 1998, he held leadership roles at Schlumberger International and Environmental Quality International. He is a Master Trainer, Business Simulation Master Facilitator, ORSC practitioner, Family & Organizational Systemic Consultant and Coach, certified NLP trainer, and Enneagram Practitioner and Trainer. His work spans the Middle East, Europe, the Americas, Russia and China.

Partner – Systemic & Relationship Coach

Iman Mandour

Iman is an internationally accredited Systemic Coach with over 18 years of coaching experience and more than 25 years working with individuals, leaders, teams and organizations. An ORSC-certified and Co-Active Coach, she has delivered over 10,000 hours of coaching, facilitation and systemic support across corporate, nonprofit and international settings.

Client Operations

Personnel Manager

Mai Magdy

With 19 years of HR experience, Mai leads the GMS HR team serving more than 1000 outsourced employees across multinational client accounts. She oversees contracts, insurance administration and labor-law compliance, and has been with GMS since 2005.

Accounting Manager / Chief Accountant

Hossam Mostafa

Hossam has led the GMS financial department since 2017, following more than a decade of progressively senior accounting roles within the firm. He oversees financial reporting, budgeting and compliance across client accounts in line with GAAP and IFRS standards.

Senior Accountant

Ibrahim Fathy

Ibrahim has been with GMS since 2009, bringing over 15 years of experience in accounting, financial reporting and payroll administration. He maintains the general ledger, prepares monthly and annual financial statements and cash-flow reports, processes client salary sheets and bank transfers, and oversees social insurance payments and compliance.

Senior Tax & Financial Accountant

Ghada Basha

Ghada specializes in tax and financial accounting, preparing financial statements, VAT filings, salary-tax settlements and tax-examination defence files while progressing through her CMA certification.

Social Insurance Specialist

Mohamed Prince

With over 13 years at GMS, Mohamed manages relationships with social insurance offices, labor offices and banks, including employee registration, certificates and dispute resolution.

HR Specialist

Amira Mostafa

Amira supports multinational client accounts through onboarding, benefits administration, HR information accuracy, reporting and compliance.

Payroll Accountant

Dina Atef

Dina handles payroll processing, social insurance and tax compliance, and electronic invoicing, supported by experience in general accounting and government registry services.

HR Specialist / Office Manager

Esraa Essam

Esraa manages day-to-day HR operations, recruitment support and office administration at GMS.

HR Specialist

Nada Hamdy

Nada manages the new-hire lifecycle — offers, contracts, social insurance enrollment and SAP profiles — alongside medical-insurance coordination and employee records.

Marketing Specialist

Akram Alsafadi

Akram leads digital marketing, client engagement, brand and content development, translating GMS services into clear communications for current and prospective clients.

Credentials & certification

Independently assessed and recognized.

Our workplace practices have been verified against international benchmarks by independent third parties.

Intertek

Workplace Conditions Assessment — Achievement Award

Registration: F_IAR_195700_WCA

Global Management Services has been assessed by Intertek as conforming to the requirements of the Workplace Conditions Assessment (WCA). The independent third-party assessment confirmed GMS's level of adherence to international workplace standards.

  • Labour — fair treatment, equal opportunity and no child or forced labor
  • Wages and hours — lawful, timely compensation and working hours
  • Health and safety — safe working conditions and relevant training
  • Management system — documented, sustained and accountable practices
  • Environment — responsible and compliant environmental practices
  • Business practices — ethical conduct and accountable reporting

Leading principles

How we conduct our work.

Integrity

We act honestly and transparently in all our dealings.

Respect

We treat everyone with dignity and foster a culture of inclusiveness.

Accountability

We take responsibility for our actions and their impact on others.

Excellence

We strive for the highest standards in our services and operations.

Our policies

Integrity

We act honestly and transparently, respect every person, take responsibility for our impact, protect confidential information, avoid conflicts of interest and comply with applicable laws and regulations.

  • Compliance with applicable laws and regulations
  • Avoidance and disclosure of conflicts of interest
  • Respectful, professional and inclusive interactions
  • Protection of client and company confidential information
  • Responsible use of company resources

Social Compliance

We prohibit child and forced labor, provide equal opportunity, support safe working conditions, fair treatment, lawful hours and timely compensation, and hold our people and partners accountable to these standards.

  • No child, forced, bonded or indentured labor
  • Equal opportunity without discrimination
  • Safe working conditions and relevant training
  • Fair treatment, working hours and compensation
  • Environmental responsibility and accountable reporting

Next step

Talk to the team that has done this in Egypt since 1998.

Tell us where your people function is under pressure and we will tell you honestly whether we are the right fit.

Book a Consultation